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We apologise fo the inconvenience this has caused you. Please send our customer service team an email at orders@balancecoffee.co.uk as soon as possible together with the photos and we will assist you.

We apologise fo the inconvenience this has caused you. Please send our customer service team an email at <a href="mailto:orders@balancecoffee.co.uk">orders@balancecoffee.co.uk</a>&#xA0;as soon as possible together with the photos and we will assist you.

I received a damaged/opened bag of coffee, what to do?