I am not happy with the taste of my coffee, Can I ask for a refund?Updated 22 days ago

What if I do not like the coffee I purchased?

It’s not uncommon to find a coffee that isn’t quite to your liking. Coffee is very subjective and you’ll need to experiment with our range until you find the one you love.

We recommend sampling our Espresso Taster Pack if you’re into chocolatey coffees.

If you prefer sweet fruity coffees for filter then try our Single Origin Taster Pack.

Want to go deeper and learn how to choose the right coffee for your taste buds?

Read our guide on choosing the right coffee for you.

Our Commitment 

Send us a message using our chat option on our website or send us an email at [email protected] if you're not satisfied with your coffee.

Our Customer Service team is eager to be of assistance and would appreciate the chance to interact with you in order to have a better understanding of your preferences and send you a great option to test. 

Want even more assistance getting your brew just right? Go through our Brewing Guide.