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GENERAL FAQS

I am not happy with the taste of my coffee, Can I ask for a refund?

It’s not uncommon to find a coffee that isn’t quite to your liking. Coffee is very subjective and you’ll need to experiment with our range until you find the one you love. We recommend sampling our Espresso Taster Pack if you’re into chocolatey coffe

I'm a New Customer, can I get Discount?

New customer?. Navigate to the bottom section of the website and you'll find a prompt to visit the HOME page. Join our newsletter to get a £5 welcome code direct to your inbox.

Do you offer samples?

We're excited to announce that, although we're unable to provide samples at present, we warmly invite our valued UK customers to explore our extensive selection of coffee products. Your feedback and inquiries about taste or any other concerns are hig

Can I consume whilst I'm pregnant?

Kindly consult and verify with your obstetrician-gynecologist (OB-GYN) or healthcare provider, please.

What are the types of grinds available?

Here are the different grinds available for you.

I’m a first-time customer, what should I try?

We highly recommend our Balance Starter Bundle. You can also check out our Lions Mane Mushroom

I have entered the wrong shipping address, what to do?

If your order has not yet been processed and shipped by our roastery, we can assist you in updating the shipping address to ensure accuracy. However, once the order has been shipped and you've received tracking information via email, we regret to inf