Brewing Help - Your Essential Checklist

That's why we put this guide together, so we can quickly bring you up to speed on what you'll need to do to fix it.

Action Steps:

1) Select Your Brew Method from the list.

2) Follow the instructions to learn exactly what you'll need to brew.

3) Still struggling? Reach out to our chat support team for customised help.

A quick & simple guide to finding better flavour

"My coffee is too strong" - use more water, less coffee, or a coarser grind setting.
"My coffee is too bitter" - you've over-extracted the coffee, try using a coarser grind setting
"My coffee is too sour" - you've under-extracted the coffee, use a finer grind setting

Other considerations:

Water makes up 98% of your coffee and flavour. So ensure you're using filtered water for the best results.
Ensure you're using freshly roasted coffee
Ensure you're using digital scales to accurately measure the espresso recipe settings
Ensure the pump pressure on your machine is set correctly as this can impact flavour. You can contact your machine supplier to confirm everything is working correctly.
Ensure you've recently cleaned your coffee machine (old coffee oils can negatively impact espresso flavour)
Ensure you've de-scaled your coffee machine to protect it from limescale damage (blockages internally can impact the water flow which in turn impacts flavour)