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Balance Coffee

What's the status of my Order?

How can I cancel my Order?

I ordered only one time. How do I cancel the subscription?

I received a damaged/opened bag of coffee, what to do?

There are missing free gifts on my order.

How to Add or Edit my payment method?

I entered the wrong shipping address, what should I do?

I’m a first-time customer, what should I try?

I am not happy with the taste of my coffee, Can I ask for a refund?

I'm a New Customer, can I get Discount?

Do you offer samples?

Can I consume whilst I'm pregnant?

What are the types of grinds available?

Recycling

How do I store my coffee?

Common FAQ'S

How to Create my Balance Coffee Account?

How to reset my password?

How do I update/change my personal information?

How do I change or update my payment method?

Account Management

How Long Will My Order Take?

How I can I track my order?

Can I still Change my Order?

Shipping, Tracking and Delivery

How to amend or swap products from my Subscription?

How to skip my upcoming shipment schedule?

How do I change the frequency of my subscription?

How to pause my subscription?

Subscription

How should I store my coffee after opening the bag?

Grind Issue / Coffee Not Flowing Properly

Brewing Help - Your Essential Checklist

About Your Coffee

I have Issues on my Purchased Equipment

Equipment

Mushroom Elixirs

I want to work with Balance to promote your products, how do you work?

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