Our Story & Values
Who are Balance Coffee?
Balance Coffee is a UK-based, online-only speciality coffee brand founded by James Bellis. We're on a mission to make clean, healthy, toxin-free coffee the standard — every blend is independently lab-tested and ethically sourced. Read the full founde
Where can I read customer reviews?
We have over 1,000 reviews with a 4.7 star Trustpilot rating. Read our reviews on our website here or directly on Trustpilot.
How do you approach sustainability?
All of our packaging has been 100% recyclable since 2021. We work closely with our farm partners to source responsibly and ethically, and as an online-only business we're continuously working to reduce our environmental footprint. Read the full pictu
Do you lab test your coffee?
Yes, every Balance Coffee blend is independently lab-tested and verified free from mould, mycotoxins, and pesticides. This isn't something you'll find from most coffee brands. It's central to who we are. Send us an email, and we will gladly share all
How do you source your coffee?
We work directly with farm partners to source speciality-grade coffee responsibly, prioritising quality, sustainability, and transparency throughout our supply chain. Our sustainability page and Science page both go into more depth on how we work wit