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Balance Coffee

Our coffee is not certified organic, but every single blend is independently lab-tested and verified free from mould, mycotoxins, and pesticides &#x2014; something most coffee brands can&apos;t say.You can read all about our testing standards on<a href="https://balancecoffee.co.uk/pages/healthy-coffee-science" style="text-decoration:none;" target="_blank" rel="noopener noreferrer">&#xA0;our Science page</a>. We also cover this in more detail in our blog post<a href="https://balancecoffee.co.uk/blogs/blog/is-organic-coffee-good-for-high-blood-pressure" style="text-decoration:none;">&#xA0;Is Organic Coffee Good For You?</a>&#xA0;if you&apos;d like to dig deeper.

Our coffee is not certified organic, but every single blend is independently lab-tested and verified free from mould, mycotoxins, and pesticides — something most coffee brands can't say. You can read all about our testing standards on our Science pag

Is your coffee organic?

Beans & Ground

Who are Balance Coffee?

Where can I read customer reviews?

How do you approach sustainability?

Do you lab test your coffee?

How do you source your coffee?

Our Story & Values

What coffees do you sell?

How do I choose the right grind?

Is your coffee pesticide or toxin-free?

Do you offer decaf or caffeine-free options?

How do I store my coffee?

Do you offer samples?

Can I consume your products while pregnant?

My coffee isn't flowing properly through my machine.

My coffee tastes too bitter, sour, or strong.

Where can I find brewing guides?

Recycling

Are your pods compatible with my Nespresso machine?

Which Nespresso machines work with your pods?

How do our pods compare to other brands?

How do I get the best results from your pods?

Coffee Pods

What are the Balance Coffee Mushroom elixirs?

What is Lion's Mane mushroom?

Are the elixirs safe to take daily?

How do I use the elixirs?

What are the ingredients in the elixirs?

Mushroom Elixirs

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Do you offer Free Shipping?

What are your dispatch cut-off times?

Can I change or cancel my order?

I received the wrong item or something is missing.

My order arrived damaged.

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Gifting

Orders & Delivery

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How do I get a refund?

I'm not happy with the taste — can I get a refund?

Returns & Refunds

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How do I create an account or log in?

How to amend or swap products from my Subscription?

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How do I change the frequency of my subscription?

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Amending Your Subscription and Account

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How do subscriptions work?

How do I manage my subscription?

What is the subscription for?

Different Subscriptions

About Your Subscription

Subscriptions & Account

I want to work with Balance to promote your products, how do you work?

Do you offer wholesale or bulk orders?

I'd like to collaborate with Balance Coffee.

I'm a journalist or blogger — who do I contact?

Partnerships & Collaborations

I have Issues on my Purchased Equipment

Equipment

Is your coffee organic?Updated a day ago