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Shipping, Tracking and Delivery

Do you offer Free Shipping?

Yes! FREE SHIPPING FOR ORDERS OVER £25 🚚

How Long Will My Order Take?

For orders placed on or before the designated cut-off time and utilising Royal Mail, please anticipate your package within 2-3 business days (excluding weekends or holidays). For our premium delivery service, APC offers a 24-hour shipping courier, al

How I can I track my order?

For all packages sent using Royal Mail you may track it here: https://www.royalmail.com/track-your-item#/. For redelivery concerns, we highly suggest that you request here: https://www.royalmail.com/receiving-mail/redelivery. For all packages sent us

Can I still Change my Order?

For orders that haven't been processed by our roastery yet, we're delighted to help and replace them with the coffee you prefer. Once an order has been processed and shipped, though, we're unable to make changes or replacements. Nevertheless, you hav